EN
EN
DE
Policy regarding the processing of personal data
  1. General information

BELLCOME is a trademark of ELECTRA S.R.L. The authorized representative is: ELECTRA BUILDING COMMUNICATIONS GmbH. The confidentiality of your personal data is one of our main concerns, therefore, we at ELECTRA BUILDING COMMUNICATIONS GmbH permanently seek to ensure the processing of personal data in strict compliance with data protection principles.

Monitoring compliance with legal requirements in this area is also ensured by the Data Protection Officer designated within our company, having the following contact details: it_sys@electra.ro.

This Privacy Policy addresses the personal data of ELECTRA BUILDING COMMUNICATIONS GmbH and other users of this website. Personal data means any information about an identified or identifiable natural person collected through this bellcome.com website.

  1. Purposes of processing

Processing data for purposes other than contractual and legal, will only be done according to your choices.

By filling in the data in the forms available on bellcome.com, the Buyer declares and accepts unconditionally that his / her personal data to be are included in the database of ELECTRA BUILDING COMMUNICATIONS GmbH and expressly and unequivocally agrees that all of these personal data can be stored, used and processed.

Your personal data voluntarily provided by any means available on bellcome.com are processed by ELECTRA BUILDING COMMUNICATIONS GmbH for the following purposes:

INFORMING

We will use personal data for the proper conduct of the business, and this may include, as appropriate, the following:

a) Receiving orders or requests placed by electronic means

b) Processing of orders or requests placed by electronic means

c) Sending orders placed by electronic means and invoicing them

d) Providing answers to questions about orders, goods and services

e) Solving complaints, cancellations or any issues related to an order to purchased goods or services

f) Resolve cancellations or problems of any kind related to an Order, to the Goods and / or services purchased

g) To improve our services, we may collect and use certain information about the Buyer's behavior, we can invite you to fill in satisfaction quizzes, we can run statistics on market analysis, sales monitoring, and customer / buyer behavior

h) To protect our legitimate interests, we will provide you with information to protect our rights and commercial activity. These may include: measures to protect the website, prevent and manage various other risks.

i) Legal provisions

j) Creating and managing the site on the website

k) Information on the site status including validation, dispatch and billing of orders

l) Receipt or reimbursement of the value of the products in the reimbursement system, by bank transfer or by card payments

m) Processing of returns

2.1 for the fulfilment of the legal obligations incumbent on ELECTRA BUILDING COMMUNICATIONS GmbH in the context of the services provided through this website, including the processing of your requests made through this website.

By filling out the data in the forms available on bellcome.com, the Buyer declares and accepts unconditionally that his or her personal data are to be included in the ELECTRA BUILDING COMMUNICATIONS GmbH database and expressly and unequivocally agrees that all of these personal data be stored, used and processed.

2.2 for the purpose of assessing your degree of satisfaction with the products / services of ELECTRA SRL;

2.3 for statistical analyses not involving the creation of individual profiles.

MARKETING

We will use personal data for the proper conduct of the business, and this may include, as appropriate, the following:

1. Sending Newsletters and / or periodic alerts by using e-mail (e-mail)

2.5 for direct marketing and advertising of ELECTRA BUILDING COMMUNICATIONS GmbH (Bellcome) products or services, or of partners / affiliates of ELECTRA BUILDING COMMUNICATIONS GmbH, (eg offers of products / services) by promoting the most appropriate products and services of ELECTRA BUILDING COMMUNICATIONS GmbH or its partners / of the ELECTRA BUILDING COMMUNICATIONS GmbH affiliates, including by the transmission of ELECTRA BUILDING COMMUNICATIONS GmbH of commercial communications for this purpose. Where required by law, you may express your express consent to the use of your data for this purpose and the receipt of commercial communications by checking the appropriate boxes in bellcome.com;

2.6 to determine and evaluate your interests and preferences using automated and / or non-automated techniques in order to generate personalized offers. By expressing your consent at the time of ticking the appropriate box at the bellcome.com site, you agree that ELECTRA BUILDING COMMUNICATIONS GmbH will use computer techniques that can produce legal effects in the relationship with you, or that can produce certain effects with a significant impact in the relationship we have with you. Processing your data for this purpose has the benefit of offering you a service as close as possible to your needs and interests, as well as suggesting some choices regarding ELECTRA BUILDING COMMUNICATIONS GmbH products / services. or affiliates / partners of ELECTRA BUILDING COMMUNICATIONS GmbH;

Processing data for purposes other than contractual and legal, will only be done according to your choices.

  1. The legal basis of the processing

The processing of personal data for the purposes mentioned above is based on:

3.1 the legal obligations incumbent on ELECTRA BUILDING COMMUNICATIONS GmbH as a result of operations through this website;

3.2 the legitimate interest of ELECTRA SRL to promote their products and / or services;

The company has a legitimate interest when processing occurs within a customer’s relation with the company, when processing personal data for direct marketing purposes, to prevent fraud or to ensure network and information security in informatic systems.

3.3 your consent to marketing / advertising activities and other processing for which the legislation requires consent to be obtained.

If you have expressed your consent to a particular processing, you have the right to withdraw your consent at any time.

  1. Duration of processing

Personal data is stored for processing for the time required to achieve the above-mentioned processing purposes and subsequently as required by our internal policies and in accordance with legal requirements.

The retention period for user-confirmed data does not expire automatically, the data being automatically deleted at the request of the user by unsubscribing, by failing to acknowledge receipt of processing within 30 days of enrolment, or by written request.

  1. Disclosure of personal data

In the context of meeting the processing goals, ELECTRA BUILDING COMMUNICATIONS GmbH may disclose the data thus collected to its contractual partners, affiliates, persons empowered to process your personal data on behalf of ELECTRA BUILDING COMMUNICATIONS GmbH or to central / local public authorities in the following cases:

Attention! ELECTRA BUILDING COMMUNICATIONS GmbH does not collect personal data classified as sensitive data according to the provisions of Article 9.1 of EC Regulation no. 679 of April 27, 2016.

We do not collect information about:

  1. Transfer of personal data

Your personal data may be transferred to Austria's affiliated companies ELECTRA BUILDING COMMUNICATIONS GmbH or to various ELECTRA BUILDING COMMUNICATIONS GmbH authorised parties or other entities that ensure corresponding security guaranties that your rights under this Privacy Policy are not adversely affected. Your personal data cannot be transferred outside of Austria, in EU Member States or outside the EU.

  1. Providing of personal data

The providing of your personal data is necessary for you to be able to take advantage of offers regarding the products / services of ELECTRA BUILDING COMMUNICATIONS GmbH or partners / affiliates of ELECTRA BUILDING COMMUNICATIONS GmbH or for ELECTRA BUILDING COMMUNICATIONS GmbH be able to handle your requests for the signing or performing of contracts with ELECTRA BUILDING COMMUNICATIONS GmbH. Refusal to provide personal data may result in the impossibility of receiving the above-mentioned services.

  1. Data security measures

ELECTRA BUILDING COMMUNICATIONS GmbH will apply in your use of personal data the necessary technical and organizational measures to ensure their security, protection against accidental or unlawful destruction, modification, disclosure or unauthorized access.

  1. The rights you receive

In connection with this data processing, you have the right to request access to your personal data, rectification, erasure, or restriction of processing, the right to oppose your processing within the limits and conditions provided by law, as well as the right to portability of data. Also, if you choose to give your consent to certain processing, you have the right to withdraw it at any time.

Contact and support for your data

You can exercise all of these rights through a written, dated, signed and forwarded application to ELECTRA BUILDING COMMUNICATIONS GmbH through:

In addition, you have the right to submit complaints to the National Supervisory Authority for Personal Data Processing or to the courts if you consider that ELECTRA BUILDING COMMUNICATIONS has violated any of your rights under the law.

This web page uses cookies. For more information on how to use these files, please visit the following link: Cookie-Policy

Dear customers,
We, at ELECTRA, as manufacturers of the products under the Bellcome brand, are highly committed and have taken all the necessary precautions to prevent the spread of Covid-19 at the level of our production facility and among the members of our staff.
Therefore,
The access of unauthorized personnel inside the facility is strictly forbidden.
Disinfectant containers have been installed at each entrance and all across the facility, and it is mandatory for all the employees to disinfect their hands before entering the building, as well as regularly, during working hours.
All door knobs, work spaces and frequently used equipment are disinfected regularly, every two hours.
In the production spaces, a minimum distance of at least three meters is maintained between the members of our team.
The transport services for our staff are provided by a private company, which has confirmed that all the vehicles used are disinfected regularly.
We will continue our production activities for as long as the situation will allow us to do so in the safest environment possible, all while taking every measure that is within our power to keep our entire team healthy.